{"id":3716,"date":"2025-03-26T10:57:52","date_gmt":"2025-03-26T09:57:52","guid":{"rendered":"https:\/\/l-opale.fr\/?page_id=3716"},"modified":"2025-06-28T15:26:40","modified_gmt":"2025-06-28T14:26:40","slug":"cgv","status":"publish","type":"page","link":"https:\/\/l-opale.fr\/en\/cgv\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente (CGV)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3716\" class=\"elementor elementor-3716\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-deb6a14 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"deb6a14\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-632e0a0\" data-id=\"632e0a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7115a81 elementor-widget elementor-widget-spacer\" data-id=\"7115a81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac9515 elementor-widget elementor-widget-heading\" data-id=\"9ac9515\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONDITIONS G\u00c9N\u00c9RALES DE VENTE (CGV)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-929115b elementor-widget elementor-widget-heading\" data-id=\"929115b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Du site internet de l'Opale.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1480b elementor-widget elementor-widget-spacer\" data-id=\"5e1480b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-221784a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"221784a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-847136c\" data-id=\"847136c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4412538 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4412538\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e5ea1b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e5ea1b4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-883d5da\" data-id=\"883d5da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76067a6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"76067a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b style=\"font-style: inherit; color: var( --e-global-color-primary ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; background-color: var(--ast-global-color-5);\">1. Pr\u00e9ambule<\/b><\/p><p class=\"p1\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) d\u00e9finissent les droits et obligations des parties dans le cadre des r\u00e9servations de g\u00eetes effectu\u00e9es directement via le site <b>l-opale.fr<\/b>. Toute r\u00e9servation effectu\u00e9e en direct implique l&rsquo;adh\u00e9sion sans r\u00e9serve du client aux pr\u00e9sentes CGV.<\/p><p class=\"p1\">\u00a0<\/p><p class=\"p1\"><b>2. R\u00e9servations<\/b><br \/>Les r\u00e9servations de g\u00eetes peuvent \u00eatre effectu\u00e9es directement via contact sur <b>l-opale.fr<\/b> ou via des plateformes de r\u00e9servation tierces telles qu&rsquo;Eviivo.<\/p><p class=\"p1\">Pour les r\u00e9servations effectu\u00e9es via Eviivo, les conditions g\u00e9n\u00e9rales de vente applicables sont celles d&rsquo;Eviivo. Il appartient au client de consulter ces conditions avant de finaliser sa r\u00e9servation.<br \/>Les r\u00e9servations effectu\u00e9es via les plateformes tierces du catalogue Eviivo (Booking, AirBNB, Trivago, Agoda, etc.)<b><span class=\"Apple-converted-space\">\u00a0 <\/span><\/b>sont soumises aux CGV propres de chaque plateformes. Le client doit se r\u00e9f\u00e9rer aux conditions g\u00e9n\u00e9rales de vente du site de r\u00e9servation utilis\u00e9.<\/p><p class=\"p1\">Toute r\u00e9servation en direct devient d\u00e9finitive apr\u00e8s confirmation \u00e9crite de notre part et r\u00e9ception du paiement correspondant aux conditions \u00e9tablies.<\/p><p class=\"p1\">\u00a0<\/p><p class=\"p1\"><b>3. Tarifs et Paiement<\/b><br \/>Les tarifs sont affich\u00e9s en euros, toutes taxes comprises (TTC). Le paiement peut \u00eatre effectu\u00e9 <b>selon les modalit\u00e9s de paiement des diff\u00e9rentes plateformes<\/b><b> <\/b>(CB, Mastercard, Paypal, etc.)\u00a0et peuvent aussi \u00eatre effectu\u00e9s par <b>virement bancaire<\/b> ou <b>en esp\u00e8ces<\/b>. Pour les paiements en virement et esp\u00e8ces, merci de nous contacter afin de d\u00e9finir les modalit\u00e9s de facturation. En cas de d\u00e9faut de paiement dans les d\u00e9lais impartis, la r\u00e9servation pourra \u00eatre annul\u00e9e sans pr\u00e9avis et sans possibilit\u00e9 de r\u00e9clamation.<\/p><p class=\"p1\">\u00a0<\/p><p class=\"p1\"><b>4. Annulation et R\u00e9tractation<\/b><b><\/b><\/p><ul class=\"ul1\"><li class=\"li1\">Pour toute r\u00e9servation effectu\u00e9e en direct via <b>l-opale.fr<\/b>, le client dispose d&rsquo;un d\u00e9lai de r\u00e9tractation de 30 jours \u00e0 compter de la confirmation de r\u00e9servation, sauf si le s\u00e9jour commence avant l&rsquo;expiration de ce d\u00e9lai.<\/li><li class=\"li1\">Toute annulation effectu\u00e9e dans un d\u00e9lai inf\u00e9rieur \u00e0 30 jours avant la date d&rsquo;arriv\u00e9e entra\u00eene la facturation de frais de 100 % du montant total de la r\u00e9servation.<\/li><li class=\"li1\">En cas de non-pr\u00e9sentation, le montant total du s\u00e9jour reste d\u00fb et ne pourra faire l\u2019objet d\u2019un remboursement.<\/li><li class=\"li1\">Pour les r\u00e9servations effectu\u00e9es via Eviivo, les conditions d&rsquo;annulation et de remboursement sont celles de la plateforme Eviivo. Nous ne pourrons en aucun cas intervenir sur les remboursements ou modifications effectu\u00e9s par ce prestataire.<\/li><\/ul><p class=\"p1\"><b>5. Responsabilit\u00e9<\/b><br \/>L&rsquo;OPALE ne saurait \u00eatre tenu responsable des retards, annulations ou modifications li\u00e9s \u00e0 des raisons ind\u00e9pendantes de sa volont\u00e9 (force majeure, conditions climatiques, restrictions gouvernementales, etc.).<\/p><p class=\"p1\">Le locataire s&rsquo;engage \u00e0 utiliser les lieux de mani\u00e8re paisible et conforme \u00e0 leur destination. Toute nuisance ou trouble du voisinage entra\u00eenera l\u2019expulsion imm\u00e9diate sans possibilit\u00e9 de remboursement.<\/p><p class=\"p1\">\u00a0<\/p><p class=\"p1\"><b>6. Propret\u00e9 et \u00c9tat des lieux<\/b><br \/>Le g\u00eete est mis \u00e0 disposition propre et en bon \u00e9tat. Un \u00e9tat des lieux entrant est r\u00e9alis\u00e9 \u00e0 l\u2019arriv\u00e9e et un \u00e9tat des lieux sortant au d\u00e9part du locataire.<\/p><p class=\"p1\">Le m\u00e9nage de fin de s\u00e9jour est inclus dans le prix sous r\u00e9serve que le g\u00eete soit rendu dans un \u00e9tat de propret\u00e9 acceptable. Toute d\u00e9gradation ou non-respect des consignes de propret\u00e9 entra\u00eenera une facturation suppl\u00e9mentaire.<\/p><p class=\"p1\">Toute d\u00e9t\u00e9rioration ou perte de mat\u00e9riel sera factur\u00e9e au locataire.<\/p><p class=\"p1\">\u00a0<\/p><p class=\"p1\"><b>7. Protection des Donn\u00e9es Personnelles<\/b><br \/>Les informations collect\u00e9es lors de la r\u00e9servation sont destin\u00e9es \u00e0 la gestion des r\u00e9servations et \u00e0 l&rsquo;am\u00e9lioration de l&rsquo;exp\u00e9rience client. Elles ne sont ni vendues ni c\u00e9d\u00e9es \u00e0 des tiers.<\/p><p class=\"p1\">\u00a0<\/p><p class=\"p1\"><b>8. R\u00e8glement des Litiges<\/b><br \/>En cas de litige, une solution amiable sera recherch\u00e9e en priorit\u00e9. \u00c0 d\u00e9faut, les tribunaux comp\u00e9tents seront ceux du ressort du si\u00e8ge social de l&rsquo;entreprise.<\/p><p class=\"p1\">\u00a0<\/p><p class=\"p1\"><b>9. Modification des CGV<\/b><br \/>L&rsquo;OPALE se r\u00e9serve le droit de modifier ces CGV \u00e0 tout moment. Les nouvelles conditions s&rsquo;appliqueront aux r\u00e9servations pass\u00e9es apr\u00e8s leur publication sur le site.<\/p><p class=\"p1\">\u00a0<\/p><p class=\"p1\"><b>10. Contact<\/b><br \/>Pour toute question ou r\u00e9clamation, vous pouvez contacter notre service client \u00e0 : contact@l-opale.fr<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfff84b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bfff84b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-565a7eb\" data-id=\"565a7eb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4188362 elementor-widget elementor-widget-spacer\" data-id=\"4188362\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-646e894 elementor-widget elementor-widget-heading\" data-id=\"646e894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONTACT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d39d84 elementor-widget elementor-widget-spacer\" data-id=\"3d39d84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b50915 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b50915\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-3f8c943\" data-id=\"3f8c943\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4618cdd elementor-widget elementor-widget-heading\" data-id=\"4618cdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"mailto:contact@l-opale.fr\">contact@l-opale.fr<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9178401\" data-id=\"9178401\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9b208a elementor-widget elementor-widget-heading\" data-id=\"d9b208a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.google.com\/maps\/place\/926+Rue+de+l&#039;Esp%C3%A9rance,+62730+Les+Attaques,+France\/@50.913788,1.928744,15z\/data=!4m6!3m5!1s0x47dc412cc6778ef7:0xba8cee92b925e7a3!8m2!3d50.9137882!4d1.928744!16s%2Fg%2F11c4tt57rw?hl=fr\" target=\"_blank\">926 rue de l'esp\u00e9rance 62730 LES ATTAQUES<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-0eff2b8\" data-id=\"0eff2b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a328fdc elementor-widget elementor-widget-heading\" data-id=\"a328fdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"tel:0643189717\">+33 (0)6 43 18 97 17<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-30d7546 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"30d7546\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1dee88\" data-id=\"a1dee88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-027bd23 elementor-widget elementor-widget-spacer\" data-id=\"027bd23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b592be8 elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"b592be8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" 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